"No one had to be asked to help, no one had to think about the right thing to do."
Valerie Taylor, the psychiatrist-in-chief at Women's College Hospital in Toronto, was heading for her train home to Hamilton when she spotted a family of seven looking confused amid the hubbub of Union Station.
Valerie Taylor
"They clearly looked like they were a little bit lost," Taylor told BuzzFeed Canada.
The two parents had five kids in tow — two in strollers — along with a bunch of heavy bags. They'd just arrived from Syria four months ago and only the eldest child, an 11-year-old boy, could speak English.
Together with another woman who stopped to help, Taylor looked at the address the family was trying to reach and figured it was in Hamilton. Since she was going that way, Taylor offered to accompany them on the GO train while the other woman bought their tickets. But that was only the start of an outpouring of generosity and kindness for the family.
As they all rushed to get to the train, people paused to help. "Random people just kind of started stopping and picking up bags," said Taylor. "A guy picked up a stroller and everyone took their things up to the platform for them."
J.p. Moczulski / Canadian Press
Then, "we get on the train and right away everybody stands up to give them a seat, which was amazing."
Once settled, Taylor took another look at the family's destination when she realized they were actually trying to get to London, Ont. — a place where the train they were on didn't go.
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